The Technical Service department at king Telecommunication services can provide comprehensive after-sales care for all the instruments listed in the products, and also related instruments from other manufacturers.
Our Calibration service has full traceability to national and international measurement standards and is performed according to our KTS procedures.
All equipment calibrated by KTS is certified and full calibration data will be returned with the instruments. KTS will retain a copy of the calibration data for a period of at least 18 months.
King Telecommunication Services offers a broad range of customized service solutions for life cycle support and maintenance of Original Equipment Manufacturer (OEM) equipment in healthcare industry. This include a multitude of products ranging from complex Magnetic Resonance Imaging (MRI) Systems to Workstation PCs etc.
Our programs are designed to meet and exceed customers’ needs consistently and professionally handled by a team of experienced and dedicated staff. Our field and support teams are well-trained on real products and maintain their edge through ongoing trainings.
Our service professionals are responsive to service-need requests at all times. Hospitals with complex healthcare equipment can expect reliable customer services when it is needed most. The Service Solutions for MVS including a field force of Engineers available 24/7, Call Center and Training Centre.
- Total solution for Biomedical Engineering Maintenance Services
- Product Performance Testing and Commissioning/Acceptance Test Support Service
- Comprehensive Equipment Maintenance Services
• Planned Preventive Maintenance
• Planned Corrective Maintenance
• Breakdown Maintenance
• Corrective Maintenance
• Emergency Maintenance
• Equipment Risk Factor Calculation
• Equipment Safety Testing
• Equipment Quality Assurance
• Remote Support Services
- Structural Asset Management and Inventory Programsza
- Spare Parts and Consumable Planning and Procurement Support
- Equipment Installation
- Equipment Warranty Support
- Customer Call Centre Service
- Education and Training Support Service
- Consulting Services, Project Management, Site Preparation, Performance Assessment, Operational Assessment